The need for Intelligent Resource Management (IRM) stems from running applications having equal access to system resources in Windows 7 regardless of importance to the enterprise. It isn¹t Windows 7 job to play favorites, so who is looking out for the enterprise? Does a widget or updater merit the same processor priority as business-critical applications like the Office Suite, CRM, and ERP? A typical enterprise desktop standard image based upon a default Windows 7 install plus a common desktop application begins its life with myriad challenges. And from there the reality is that the users¹ images drift inside a single session, and further over weeks, months, and years until they trigger a support call, unplanned reboot, a re-image, or a costly upgrade. Windows 7 is focused on utility, to be as many things to as many users as possible. This makes sense out of the box, but in reality users rarely require all of this functionality. The focus then becomes efficiently using system resources and directing them to the areas of highest business value.
Additional management has always been available to combat this on the system itself with Task Manager and MSCONFIG, or centrally with systems management products (such as Microsoft System Center). However, to do this requires application-level and systems-level intelligence that is not available. Enter Ziften. With Ziften, enterprises now have the requisite intelligent view of resource consumption, user engagement, and of which applications are causing stalls, hangs, and crashes that allow enterprises to understand the problems and take corrective steps.