By Josh Harriman

Ziften Services Are Here to Help!

Having the right tools in place is a given in our industry. But having the right tools and solutions is one thing. Getting the most value out of them can be a challenge. Even with all the right intentions and adequately trained personnel, there can be gaps. Ziften Services can help fill those gaps and keep you on track for success.

“Ziften is offering our services knowing that many organizations lack the scale or expertise to implement and fully utilize needed tools such as EDR.”

Ziften Services can augment, or even outright lead your IT Operations and Security teams to better arm your organization with three great offerings. Each one is tailored for a specific need and given the stats from a recent report by ESG (Enterprise Strategy Group) entitled “Trends in Endpoint Security Study”, which stated 51% of responders in the study said they will be deploying and using an EDR (endpoint detection and response) solution now and 35% of them plan to use managed services for the implementation, proves the need is out there for proper services around these products and solutions. Therefore, Ziften is offering our services knowing that many organizations lack the scale or expertise to implement and fully utilize needed tools such as EDR.

Ziften services are as follows:

  • Ziften Assess Service
  • Ziften Hunt Service
  • Ziften Respond Service

While each of the three services cover a unique purpose, the latter two are more complementary to each other. Let’s look at each in a little more detail to better understand the benefits.

Assess Service

This service covers both IT operational and security groups. To measure your success in proper documentation and adherence of processes and policies, you need to start with a good solid baseline. The Assess services begin by conducting in-depth interviews with key decision makers to really understand what is in place. From there, a Ziften Zenith deployment provides monitoring and data collection of key metrics within client device networks, data centers and cloud deployments. The reporting covers asset management and performance, licensing, vulnerabilities, compliance and even anomalous behaviors. The outcome can cover a range of concerns such as M&A assessments, pre-cloud migration planning and periodic compliance checks.

Hunt Service

This service is a true 24×7 managed endpoint detection and response (MDR) offering. Organizations struggle to fully cover this key aspect to security operations. That could be because of limited staff or critical expertise in threat hunting techniques. Again, utilizing the Ziften Zenith platform, this service uses continuous monitoring across client devices, servers, cloud VMs supporting Windows, Mac OSX and Linux operating systems. One of the main outcomes of this service is drastically cutting down on threat dwell times within the environment. This has been talked about quite often in the past few years and the numbers are staggering, usually on the order of 100s of days that threats remain hidden within organizations. You need someone that can actively hunt for these adversaries and even can historically look back to past events to find behaviors you were not aware of. This service does offer some hours of dedicated Incident Response as well, so you have all your bases covered.

Respond Service

When you are against the ropes and have a true emergency, this service is what you need. This is a tried and true IR team ready for battle 24×7 with a broad range of response tool sets at hand. You will receive immediate event evaluation and triage. Recommended actions align with the severity of the threat and what response actions need to take place. The teams are very flexible and will work remotely or if needed, can be on-site where conditions warrant. This could be your whole IR team, or will augment and blend right in with your existing team.

In the end of the day, you need services to help maximize your chances of success in today’s world. Ziften has three great offerings and wants all our customers to feel protected and aligned with the best operational and security posture available. Please reach out to us so we can help you. It’s what we LOVE to do!

For more information, you can navigate to our services page on our website, or reach out to us here.

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